Frequently Asked Questions & Other Important Stuff to Know

How Do The Packages Work?

To choose a package level, you want to choose one that will make a difference but you also one that meets your needs and goals. 

It’s best to keep two things in mind: 

How deep do you want to go and how willing are you to take action?

Some people just want information and an overview. Others want more and are willing to focus on major issues for a short time. Then, there are folks who want to invest in themselves and desire a detailed analysis and plan for change while, at the same time, getting guidance and accountability.

I have created packages to give you the best value to support you in attaining success. If after reading the packages and have questions then feel free to contact me.

Here are the levels in more detail:

The ESSENTIAL level is for you if you just want to take a first step toward knowing more about your level 0f wellness. If you want your imbalances and see high-level suggestions, then ESSENTIAL will give you:

  • Multi-Symptom Questionnaire: This will help you see where you sit overall at the moment with common issues
  • Functional Medicine Timeline and Matrix: The Timeline looks at not only your family history, but your life from prenatal and birth, onward because all of this affects your wellness. The Matrix gives a graphical representation of your clinical imbalances
  • Ruckus Wellness Prescription & Life-Style Recommendations: Based on the MSQ, Timeline, and the Matrix, this gives you recommendations and suggestions to address those imbalances

The ENHANCED level is for you if you want to dive deeper and are prepared to take action for a focused time frame. In this package you get:

  • Multi-Symptom Questionnaire (MSQ): a Baseline and monthly
  • Functional Medicine Timeline and Matrix
  • 3-Day Diary Assessment for macronutrient analysis
  • Ruckus Wellness 3 Month Prescription & Life-Style Plan that includes a Personalized Nutrition Plan*, a Sleep Assessment, and a Self-Care Assessment and Rehab Map
  • Targeted Supplement & Nutraceutical Recommendations
  • Specialty Lab Testing Recommendations**
  • Email Coaching and Support
  • 3 In-Person Thirty Minute Sessions (Initial review, lab review (if completed, and 1-2 times for follow-up, for a total of 3 sessions.)

The PREMIUM level is for those who want to make significant inroads toward their health and wellness. We take a deeper look into you current wellness state, with the first three months focusing on the top imbalances. At the three month mark, we recheck the progress and adjust the plan accordingly. In this package you get:

  • MSQ at Baseline and Monthly to monitor improvements
  • Functional Medicine Timeline and Matrix
  • 7-Day Diary Assessment
  • Ruckus Wellness 6 Month Prescription & Life-Style Plan that includes a Personalized Nutrition Plan*, a Sleep Assessment, Assessment of your Self-Care state and Daily Energy Balance, and the Self-Care Rehab with Guidance and Support
  • Targeted Supplement & Nutraceutical Recommendations
  • Specialty Lab Testing Recommendations **
  • Month 3 Matrix Re-Assessment
  • Email Coaching and Support
  • 6 In-Person One Hour Sessions (Initial review, lab review (if completed, and 3-5 times for follow-up, for a total of 6 sessions.)


* Specific Plan Recommendation: Phytonutrient Spectrum, Core Food Plan, Core Food Plan Modified for Vegan/Vegetarian, ReNew Food Plan, Elimination Diet, Cardiometabolic Food Plan, Detox Food Plan, or Mito Food Plan.

** Specialty labs billed separately given insurance coverage differences 

What is Functional Medicine?

Short Answer: Functional Medicine wants to know what is causing an issue as opposed to just treating the issue. In other words, FM looks at the root cause, or the “why” behind your issues, and puts it into a framework of 7 clinical imbalances that reflect biological systems in the body. 

Deeper Answer: Functional Medicine, I believe will soon be the way care is delivered because is so effectively addresses the health and wellness needs of our times.

Conventional medicine is fabulous at acute care: accidents, heart attacks, strokes, infections. Conventional medicine does this kind of care very effectively. However, most people have chronic issues such as heartburn, constipation, thyroid, arthritis, hypertension, diabetes, and allergies. Or, they just are not feeling their best and don’t truly have a “diagnosis” of a condition: they’re tired, not sleeping well, more irritable than normal, their food aren’t ideal, or they just have much energy to do the things they want to. 

Conventional medicine approaches symptoms by putting them in buckets, each bucket being a disease or condition. Typically, these diseases and conditions are addressed by finding a drug that minimizes the symptoms and their impact, so overall you feel better. I want to point out that usually no plan is made to “end” them, and more often than not, the side effects can be just as bad as the condition it is suppose to improve.

Functional Medicine asks two questions: “What does this person have that they need less of and what do they need more of?”

5 Principles of Functional Medicine

  1. Treat the individual, not the disease. Every one of us is unique with our biochemistry, genetics, and environment.
  2. Functional Medicine is based on science and believes we are inherently a interrelated complex system of connections and are more than the demarcation of nerves, muscle and organs.
  3. Our body have the capacity to self-regulate and dynamically balance itself. Functional Medicine supports and focuses interventions at this level rather than just address the symptoms of disease.
  4. Our bodies have the innate ability to heal itself and to prevent disease.
  5. Health is not defined by a lack of disease but by living life to the fullest, fully optimized.


Why cash only?

Ruckus Wellness is a cash-based clinical consulting practice. This means that Ruckus Wellness operates as an out-of-network provider.

Ruckus Wellness wants to help you live your best and the best way we know how to help you achieve that is through the lens of Functional Medicine. This means spending the time to get to the root cause of any imbalances and guiding you through the steps to regain balance.

Not only does this take time but it takes being in a relationship where change can occur. The 25-35 patients a day a typical insurance-based provider must see, in my opinion, in no way allows this important relationship to happen.

For all intent and purpose, insurance companies are not focused on prevention or wellness. Functional medicine works on getting to the underlying cause and uses nutrition and lifestyle changes as the foundation of treatment and teaches you how to stay well.

Ruckus Wellness highly values relationships and believes that healing cannot occur outside of a relationship. This takes time, connection, curiosity, and persistence to find the root cause and correct it through lifestyle changes.

The Institute of Functional Medicine states it better. Read more here.

What if I want to see you in clinic?

At this moment, Ruckus Wellness is a mobile web-based consulting practice that serves clients through workshops, classes, private appointments and online. However, to better meet client needs, a clinic space is anticipated in the near future.

Are the services covered by insurance?

To find out what services are covered by your insurance and how reimbursement works, you will need to contact your insurance provider.  

What is I have to cancel or reschedule my appointment?

If you need to be reschedule or cancel that is fine. Ruckus Wellness asks, however, that you to give us three full business days advanced notice. Failure to do so will incur a penalty of the full cost of the appointment or a charge against the total number of in-person appointments allowed in a package. This fee and penalty is non-negotiable.

If labs are recommended, where are they drawn? Will insurance cover them?

Ruckus Wellness does not have lab drawing capabilities. If labs are recommended then an order and/or kits will be provided. Conventional labs are usually covered by insurance but for accurate details, you must check with your insurance company. Functional medicine specialty labs usually are not covered; again, contact your insurance for accurate coverage information.  

What is your privacy and other policies?

All email and medical record keeping is through a HIPPA compliant email service and/or through an Electronic Medical Records.

After you have chosen to engage with Ruckus Wellness, one of the first things you will be asked to sign, is a privacy policy as well as document acknowledging Ruckus Wellness’ Policies, Procedures, Consultation Disclaimer, and Consent for Consultation of consulting care with Ruckus Wellness.

Ruckus Wellness does not share your email or other private information with other service providers without your consent.


Please understand, that you are under no obligation to purchase nutritional supplements from Ruckus Wellness. 

As a service to you, Ruckus Wellness can connect you to a website where supplements, vitamins, herbs, and such, can be purchased. While these supplements may come at a higher cost than those found on the shelves of pharmacies or other health food stores, the cost value must also include assurance of their purity, quality, bioavailability (the ability to be properly absorbed and utilized by the body), and effectiveness. The same assurances cannot be made when you purchase your supplements from the general marketplace given the lack of stringent testing requirements for dietary supplements which can result in inconsistent unpredictable quality. 

Ready to find out more?

Drop us a line to get started on discovering your clinical imbalances. 

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